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Privacy Policy

Your privacy is very important to Vapor10 and ensuring that your privacy is protected is a top priority. Our Privacy Policy is set out to explain how we collect, use or disclose information in connection with your access to, use of our website or services. If we ask the customer to provide certain information by which they can be identified when using this website, we confirm that it will only be used in accordance with our privacy policy.

Any information collected is subject to our privacy policy at the time the information is collected. We may modify our privacy policy from time to time. Any policy updates will be posted on the Vapor10 website and will be effective immediately. We ask our customers to review our privacy policy from time to time. Customers’ continued use of the Vapor10 website subsequently confirms their acceptance of the revised Privacy Policy.

What Information We Collect

We may collect the following information:

  • Name and contact information including, but not limited to email address, date of birth, address, credit card details, and username when you register, and use our services.
  • Demographic information such as postcode, preferences, and interests.
  • Relevant information in consideration to customer surveys and/or offers.

How Data Is Collected

Like many other websites or applications, the Vapor10 website collects and stores information as one navigates throughout the site. We simply collect information in regard to the customers visit on the site from the browser on their computer or mobile device including, but not limited to the time and date the customer accesses our services, their geographic location, IP address, cookies and the pages navigated.

To do this we use what is called a cookie. It is a small file that asks permission to be placed on the computer’s hard drive. Once one agrees to this, the file is added, and the cookie analyzes data regarding web page traffic to improve our website in order to boost customer satisfaction. We only use this information for statistical analysis purposes. Subsequently thereafter, the data is removed from the system. Cookies are also used to provide better security on services, to customize the content, track purchases and to keep service operations functioning correctly.

A cookie cannot retrieve any data from the customers hard drive, pass on computer viruses or capture any personal information. Cookies allow web applications to respond to the customer as an individual, but cannot specifically identify the customer unless users voluntarily identify themselves by registration. Most web browsers automatically accept cookies, but one can usually modify the browser setting to decline cookies, if it is preferred. However, when cookies are disabled, some features will be disabled that make the site experience more enjoyable.

What We Do With The Information We Gather

We require this information to understand the customers needs and to provide better service, as well as for the following particular reasons:

  • Track interaction with support and behavior in regard to web traffic.
  • Assist with the improvement of our products and services.
  • Distribute notices, special offers and other communications that might be of interest.
  • Periodically, we may also use customer information to contact them for market research purposes, so we can further customize the website according to their interests.

How customers can control the personal information you share

A customer may choose to limit the collection or use of their personal information in the following ways:

  • Whenever you are asked to fill out a form on the website, look for a box that can be clicked to indicate that you do not want anyone to use the information for direct marketing purposes.
  • If a person has already consented to Vapor10 using their personal information for direct marketing purposes, they may change their mind at any time. Please notify Vapor10 Support via email.
  • If a customer shares any information with Vapor10, they can review and update the information provided at any time through the settings in their customer profile.
  • Customer may choose to receive emails and/or unsubscribe from receiving emails from Vapor10.
  • Customer may choose to deactivate their account at any time.

We do not sell, distribute or rent customers’ personal information to third parties unless we are expressly permitted to do so or are required to do so by law. We may use customers’ personal information to send promotional information about third parties that we believe may be of interest to them, only if we have specifically permitted them to do so.

If you believe that any of the information currently held by us about you is incorrect or incomplete, please email us as soon as possible for guidance or log into your account to make the appropriate changes.

Navigation Onto Other Websites From VAPOR10.COM

The Official Vapor10 website may contain links to other websites of interest. The inclusion of any links to alternative websites does not in any way imply endorsement by Vapor10. Vapor10 does not review all of the sites linked to the Official Vapor10 website and is not responsible for the content of any such linked sites. Once you have used these links to leave our site, you should note that we do not have any control over these additional websites. Therefore, we are not responsible for the protection and privacy of any information, which you may provide, whilst visiting such sites due to the fact that Vapor10’s Privacy Policy is not applicable. In addition, Vapor10 is not liable for false advertisements or incorrect pricing stated on any other websites. You should always exercise caution and read the privacy statement pertinent to the website in question, if you should have any concerns.

Protection of Data

Vapor10 is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place regularly tested applicable security system applications and processes to safeguard and secure the information we collect online. Vapor10 is compliant with all PCI, PCI-DSS, PED and PA-DSS guidelines. PCI-DSS standards requires:

  • Regularly tested security systems and processes
  • Maintained policies that addresses information security
  • Protection of stored Cardholder data
  • Restricted access to Cardholder data by business need-to-know
  • Use of unique passwords and security parameters that are not default or vendor supplied
  • Assigned unique ID to each person with computer access
  • Installed and maintained firewall configurations to protect Cardholder data
  • Encrypted transmissions of Cardholder data across open, public networks
  • Regularly used and updated anti-virus software
  • Developed and maintained secure systems and applications
  • Restricted physical access to Cardholder data
  • Tracked and monitored all access to network resources and Cardholder data

Within reason, security measures that are implemented are not impenetrable. We do not guarantee the security of the database. In addition, we do not guarantee that any provided information will not be intercepted while in transmission over the Internet. Thus, transmission of any information is sent at your own risk. In having provided any personal information to us, or by using our services, it is agreed that we may communicate with you regarding security or privacy relating to your use of our services. In the event of any security system interruptions, we may attempt to inform you by sending a notice with all necessary relevant information.

Children’s Privacy Policy

This section explains our practices with respect to the online collection and use of personally identifiable information from children under the age of 18. The Vapor10 website is not directed or to be used by children under the age of 18 and we do NOT knowingly collect personally identifiable information from children under the age of 18 as part of the website.

Vapor10 does not knowingly distribute such information to third parties.

We screen users who wish to provide personally identifiable information in order to prevent users under the age of 18 from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 18, we will take the appropriate steps to delete such information from our records.

We do NOT knowingly allow children under the age of 18 to publicly post or otherwise distribute personally identifiable information through the website. Because we do not collect any personally identifiable information from children under the age of 18 via the website, we do NOT condition the participation of a child under the age of 18 in the website’s online activities on providing personally identifiable information.

We do NOT specifically market to anyone under the age of 18, nor do we knowingly provide services or sales of our products to anyone under the legal age permitted to purchase nicotine products.