FAQs

Yes of course. In all stages of production, packaging, shipping, waste disposal and recycling, we comply with the laws of the European Union Environment Agency. All our raw materials are prepared and standardized from approved factories. We use our own bottles to avoid pollution from transportation. All our bottles and packaging papers are recyclable.

Of course. The VAPOR10 company started its activity in 2021 in the research phase and after two years of research work, it succeeded in production in early 2023. You should know that quality production is a time-consuming process that is subject to laws. We are working on making our own disposable pods. Also, the production laboratory continuously seeks to create new, exclusive and attractive flavors.

Yes. Certainly. Each manufacturing company in each country carries out its production according to specific rules and regulations that are under the control of regulatory agencies. One of the most basic production principles and governing laws is to have the necessary approvals for raw materials. Without approval in the raw materials, it is not possible to continue the production process, while all the tests and quality control processes are done again in the production laboratory of VAPOR10 company.

In selling our products to distributors from different countries, we have our own rules and policies, which are updated over time to advance the goals of the sales department, but in general, the review and evaluation of distributors' licenses is the responsibility of the tobacco product sales supervision department. and electronic cigarettes. A copy of the request of all distributors is first sent to this office for approval, and if accepted, we are allowed to continue our business negotiations.

No. Our sales department policy does not allow us to do this. In our sales department, we have formulated a policy of continuous monitoring of our distributors and we hope to be able to reach loyal customers with good quality and reasonable prices.

Yes sure. We at VAPOR10 company adhere to the stability of the quality of our products by following the principles of ISO 9001 and documented documentation and performing quality control work on the initial product, during production and the final product. Buying from reliable global suppliers and having the necessary licenses with annual renewal are other signs of our commitment to sustainability and continuity of quality.

In VAPOR10 company, we control the sale of our products in different ways. The main way to monitor is to have a verification code for all our products. The confirmation code system is such that each product has an exclusive and one-time confirmation code for itself, which, in case of repetition, warns the consumer that it is a duplicate. We have prevented the production of fake products with this method and the creation of exclusive codes with a special and unforgeable algorithm. In this way, your help in this matter is very important. Be sure to enter the product code you received on the site and make sure that your product is original.

Yes, this is a question that is asked in relation to many products, raising the concern that the product is not original. We assure you that if the specifications of the bottle and product label are the same as the specifications mentioned on the site, after checking the verification code, your product is original. But what is the reason for this price difference? The selling price of our products in Türkiye is a function of government pricing. Since we receive government support packages to reduce tobacco smoking in Turkey, our prices are subsidized and very affordable throughout the country. The price of G series export products will be determined after negotiation with the foreign applicant. The government of each country collects taxes from different goods according to management policies. The sales policy in the markets of different countries is also different. Factors such as the price of similar products, storage costs, shipping costs and other factors cause price differences. VAPOR10 provides its products in bulk to authorized distribution companies and tries to make the price affordable to the consumer at various points, but this is not a guarantee of price uniformity.